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808-646-7550

About Us

  • 24/7 Live Calls
  • On Our Way in 60 Minutes or Less
  • Free Estimates
  • We Work with Your Insurance
  • Ownership Works Directly with Customers
  • We Go Above & Beyond to Keep You Informed and Educated

About Us

Learn About True North Restoration of Big Island, Hawaii

The True North Restoration Team

Welcome to True North Restoration Hawaii Inc., a locally owned and operated business located on Big Island, Hawaii. Our team of certified technicians, with over 10 years of experience in the industry, specialize in providing top-quality restoration services for water damage, fire damage, mold remediation, biohazard, Trauma clean-up, and more. Our primary goal is to offer our customers the best service and experience possible. We prioritize customer satisfaction and are willing to go above and beyond to achieve it.

As a local business, we take pride in being able to serve our community and neighbors in their time of need. We are committed to not only restoring your life to normal after a disaster but also giving back to the community. Throughout the year, we participate in various local events and charities to show our care for our community.

If you require restoration services or would like to learn more about our company, don't hesitate to contact us. We are always ready to assist you.

Thank you for considering True North Restoration Big Island, Hawaii as your trusted source for all restoration needs.


Sincerely,
The True North Restoration Team

If you need immediate help, call us at 808-646-7550. You can also request a callback by clicking here.

How We Got Started

Wheat Mahoney founded Spectrum Cleaning & Restoration in June 2014 in Medford, OR, with his brother Abe Mahoney.

Initially, we focused on emergency services and on-site cleaning services such as carpet cleaning, tile cleaning, and air duct cleaning. However, as we grew, we expanded our services into emergency mitigation and restoration to meet the needs of our clients.

In 2020, we relocated from the west coast to Big Island, Hawaii, and in 2021, we joined the True North Restoration franchise.

We take pride in our team of dedicated employees who constantly strive for excellence and work with utmost care and confidence to meet our customers' needs.

Mission Statement

At True North Restoration, we understand how important it is for our customers to feel like they're back in control of their lives. That's why we prioritize their needs, along with those of our employees and communities. We approach each project with dedication and compassion, knowing that it's not just about restoring homes but restoring peace of mind.

Core Values

  1. Excellence: Our goal is to always strive for greatness in everything we do, both professionally and personally.
  2. Passion: We approach our work with a strong sense of genuine excitement for what we do.
  3. Integrity: True North operates with transparency and trustworthiness. We consistently strive to maintain our integrity.
  4. Innovation: We are constantly seeking ways to improve efficiency and set higher standards.

Our Niche

  • Speedy response & efficient execution
  • A confident team under confident management
  • Unmatched communication
  • Do you work with my insurance?

    Yes, we do! True North Restoration works with every insurance carrier, no matter how large or small.

  • How fast can you get to my property?

    We can usually be at your job site within 45 minutes and frequently as little as 20 minutes.


    Depending on the circumstances, including distance, we may need more than 45 minutes; our team will clearly communicate with you regarding the timeframe. 

  • Do you offer free consultations?

    Yes, we do!

  • What payment methods do you take?

    Insurance payouts, credit, debit, cash, check, and more.

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